A/C went out on Friday afternoon and temps were in the 90s outside. I was able to call them on Saturday morning and they came out Saturday after lunch and diagnosed and fixed our issue to get our AC back up and running. Awesome experience.
My AC stopped cooling during the night, called Dilling Heating and Air next morning. Lady I spoke with was very nice and got me set up with appointment for the same day! When technician was on the way I was sent a text along with his picture. Jimmy was great and had the air back cooling quickly! Would definitely recommend!
We called Dilling after our AC would not kick on first time attempting to use it for the season. Scott from Dilling came out the next day, troubleshot it within about an hour, wrote a quote and was here within 48hrs after to perform the repairs we needed once parts were gathered. He also took the time to explain what we needed to do maintenance wise regularly to not end up with the same problem after the repair. In this current climate of shortages of personal and parts Dilling got it done FAST.
Very professional and prompt service to address our furnace which wasn’t turning on. Our technician Andrew was very friendly and figured out the problem quickly and was able to have our heater up and running quickly. Thank you!
Jordan Sanford was extremely helpful throughout the entire process. I called Dilling and was given him as my technician, and he was at my door within an hour. Fixed my AC within 30 minutes of being here. 10/10 service, and he needs a raise!!!!
Provided great service at a great price. Fantastic employees that were knowledgeable and kept everything very clean. Always arrived on time and kept me informed through the entire installation process. Highly recommend them for any HVAC needs.
Luke came out and checked the unit and was very kind, polite and professional. He is a great access to Dilling Heat & Air. I would highly recommend!Brandon and Michael came and installed the unit. They were like Luke! Very kind, polite and professional. I have nothing but great praise for everyone.If you need any heat/ac needs be sure to call Dilling Heat & Air you will experience the same great service as I did!! They are truly a 5 star company!!
We went off of Google reviews, the gentleman that performed our service was kind, professional, and very polite! We were very impressed with the service and communication of everyone we encountered. Thank you!
I needed a diagnostic and consultation on my heat pump system for insurance purposes. Luke was prompt, courteous and pleasant and figured out the problem in less than 15 minutes. He summarized it in writing for me and I received an email from the office shortly after to present to my insurance adjuster. Excellent communication from the company.
I have been thoroughly impressed with the level of communication, professionalism and interaction with Dilling's associates (from start to finish, and follow-up) regarding my HVAC duct/vent installation and replacement. They were knowledgeable, courteous, took the time to address my concerns and answer my questions thoroughly, all so that I could be completely confident in my decision to employ their services. I truly believe that any other company could not have met their level of quality and expertise. Without any hesitation, I enthusiastically recommend this company.
Jordan, Josh, Ty, and Justin were on time, friendly, and professional. They were all under my house all day installing a new central heat and A/C system. They were the best price AND finished ahead of schedule! Incredibly hard workers. Would definitely recommend!
These guys were Top Notch. We had a great experience. Our AC unit was 19 years old, and was on it's last leg. Rather than spend a few thousand on a bandaid we decided to go with a new unit. Jordan was a great and very informative technician to start and went over all the issues with our old unit in depth. We opted for a new unit and their engineering and sales team were on-site the next day (also very knowledgeable and didn't try to oversell us on an even more expensive unit that'll we didn't need). Then they did the installation the following day. All around I'd recommend Dilling in a second. Although I did not get several bids, I felt there pricing was competitive from my knowledge of the industry and previous quotes for similar units at our old house. Lastly, their installation team was very friendly and professional. They wore the booties over their shoes each time entering the house, to ensure they weren't leaving behind a mess. Great experience all around.
I've been using Dilling for almost a year now for general AC and heating repair and maintenance. They are not the cheapest, but they are the most professional and easy to work with company I've had the pleasure of working with.Update: I had to have my AC system completely replaced (indoor and outdoor parts). Dilling was a huge help. I spoke to the owner, Michael, who was able to give me a few breaks on price and schedule my installation immediatley. I mean, I got same day service, it was great! The installation was completed in 1 day by two technicians who were helpful and knowledgeable. The AC is working just in time as temps breached 80 degrees today! Couldn't be happier (except for if I didn't have to spend the money on a new system at all).
I was extremely pleased with the service I received. Luke was very friendly and informative. He took the time to show me what he was talking about and explained everything thoroughly. The woman I spoke with at the office was super helpful and friendly as well. Great personality and just the most sunny disposition. They are both valuable assets to the company and should be recognized for their outstanding customer service. I can't say enough about them. I wish I could give them 100 stars. Couldn't be happier with the customer service level. Thanks guys.
I have to say that Andrew and Jordan were great, professional and honest. They both made me feel very comfortable and we’re not pushing me to buy anything. It was time to get a new heating and cooling system and i was given a great price. Thank you guys I truly appreciate it. The installation went smoothly and everything is working great!
I had my spring maintenance completed by Dilling and they do an absolute thorough job! They cleaned everything and tested the heat and AC. They did a thorough inspection to check for any issues. Everything was great and I’m very happy once again with my interaction with Dilling Heating & Air. I highly recommend this company.
Dilling just completed install of a two stage furnace and AC, all which was done in a day. They were courteous and the workmanship was excellent. I had questions on how to approach running gas to my garage and the showed me where to tap in and where the gas shutoff was. I am very pleased both with the equipment, the install, and the price.
What a great company, my technician Jordan was extremely thorough, quickly identified my problems and went over repair and replacement options. My wife and I decided to replace the system which they were able to do next day. What an amazing service and company. I would recommend higjly!!
I would highly recommend Dillion’s.The service man was friendly and explained everything and he was on time and everything is working great.Mike Gorton Thank You for being so friendly and explaining everything if I ever need another service person too come out I want Mike Horton too come out.
very helpful and knowledgeable tech. very detailed oriented and involves the homeowner in using and checking system. Pricing on ductwork and air scrubber very reasonable. Their inspector did a thorough job in assuring work was performed correctly. highly recommended.
The entire Dilling team from Administrative office staff to, the Sales and Account team to the installation crews are all fantastic and really take care of their customers. Highly recommend them for any HVAC and Hearing work you need done.
My technician was Mike Horton. He was very courteous and knowledgeable. He arrived very quickly upon calling for an appointment and was quick and direct with his work. I could tell based on his presentation that he was trustworthy and carried himself with integrity in his profession. I was blessed to have him able to come out so quickly and give me his professional opinion for my HVAC system needs and liked how he listened to my previous experiences to help me better understand the importance of my HVAC system and the roles each component plays in an effective and efficient system. He was able to point me in the right direction to get back up and rolling. A++
Jordan and Andrew were very professional and explained things completely, accurately and quickly. They did everything as we were told and couldn’t be more happy. Would absolutely recommend them to anyone.
The workman Luke Appling went out of his way to get all the damage to the breaker and heating unit from the last storm done so my 91 year old sick Mother would be warm tonight. He skipped his lunch time, was most courteous and considerate, and probably worked past his quitting time to get this job done. We are most appreciative of all his extra effort.
Enjoyed meeting the gentleman that came out. He was very friendly and told me everything that he had done to 2 units that I have. He was very thorough in checking my units and also cleaning them.. Very professional.
Greg and his team are awesome. :) I am a first-time homeowner and not a little bit out of my depth during a remodel. In short, I needed to reroute a soffit to accomplish what I wanted done; Greg was upfront with me and kept me involved while he and his colleague came up with some solutions. They were on time, professional, clean, friendly. I would definitely recommend them!
They texted me a picture of serviceman. They were very knowledgeable, kind , courteous. Came right out, same day. They are awesome and I will be getting a yearly service with them. Just moved to this area. Very good impression of Dilling and very grateful for their service.
My 1 year old heat pump stopped working. I did not call the company that installed the heat pump. I called Dilling instead. Jimmy repaired our heat pump, and informed me that it was wired incorrectly. After Jimmy fixed it we had heat. REAL HEAT. Not cool heat, but WARM heat. I was not familiar with heat pumps, and I thought the heat coming out of the registers was supposed to be just a little warm. Jimmy also took the time to explain the different heating stages of the heat pump. I really wish I called Dilling to install the heat pump in the first place.