HVAC Maintenance Plans in Gastonia, NC | Dilling Heating & Cooling

Google Rating

4.9

Based on 794 reviews

Dilling Heating & Cooling

4.9

Kim Davis

22:41 26 May 22

R. Gryder

17:14 26 May 22

A/C went out on Friday afternoon and temps were in the 90s outside. I was able to call them on Saturday morning and they came out Saturday after lunch and diagnosed and fixed our issue to get our AC back up and running. Awesome experience.

Cindy Johns

16:47 26 May 22

My AC stopped cooling during the night, called Dilling Heating and Air next morning. Lady I spoke with was very nice and got me set up with appointment for the same day! When technician was on the way I was sent a text along with his picture. Jimmy was great and had the air back cooling quickly! Would definitely recommend!

Rodney Reese

16:28 26 May 22

Had excellent experience from the initial quote and discussion with Ross to the install guys being quick but thorough and talking to us all throughout the process.

Ty Pettry

16:15 26 May 22

James Brown

16:14 26 May 22

Fantastic receptionist, and Fantastic service tech

Nick Slipp

11:38 26 May 22

We called Dilling after our AC would not kick on first time attempting to use it for the season. Scott from Dilling came out the next day, troubleshot it within about an hour, wrote a quote and was here within 48hrs after to perform the repairs we needed once parts were gathered. He also took the time to explain what we needed to do maintenance wise regularly to not end up with the same problem after the repair. In this current climate of shortages of personal and parts Dilling got it done FAST.

Donald Hillman

08:33 26 May 22

Donna Harris

20:42 24 May 22

Amazing from second one!!! Above and beyond-

Kristen Moss

20:16 24 May 22

Ed Zohn

19:15 19 May 22

Felt lucky to get same day, on time service. Techs are not commissioned so no hustling by tech to meet sales goals. More work to be done but am comfortable with tech and company.

Sarah Combs

13:41 19 May 22

Kenny Mace

13:00 19 May 22

Bill Barker

20:12 18 May 22

Carl, the service technician was proficient and professional.Has worked on our units in the past and continues to excel.

Tonia Crane

21:08 17 May 22

Aric Gaston

22:39 16 May 22

Great job was very knowledgeable!

Elijah Alexander

22:33 16 May 22

I’ve used these guys twice Nick is professional, nice and a straight shooter I will continue to use Dilling.

Christina Cardoza

21:00 16 May 22

Very professional and prompt service to address our furnace which wasn’t turning on. Our technician Andrew was very friendly and figured out the problem quickly and was able to have our heater up and running quickly. Thank you!

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22:48 15 May 22

21:06 14 May 22

They are great to work with. I feel that they really care about their customers

Laurie Dover

19:11 13 May 22

Great experience all the technicians and installers were great. The guys that came to install were so nice and friendly and got the job done in quickly and efficiently, Highly recommend.

Roxanne Tate

13:52 13 May 22

Luke was the best. Answered all my questions

Mr FaceTiime

22:38 12 May 22

Jordan Sanford was extremely helpful throughout the entire process. I called Dilling and was given him as my technician, and he was at my door within an hour. Fixed my AC within 30 minutes of being here. 10/10 service, and he needs a raise!!!!

22:04 12 May 22

23:50 11 May 22

21:42 11 May 22

16:04 11 May 22

Service technician very knowledgeable and pleasant to deal with. He was very efficient and explained procedures in a professional manner but also in layman’s terms. Thanks for the great service!

Michael Dayhoff

11:46 11 May 22

Provided great service at a great price. Fantastic employees that were knowledgeable and kept everything very clean. Always arrived on time and kept me informed through the entire installation process. Highly recommend them for any HVAC needs.

Corey Mitchell

21:35 10 May 22

Joshua Shank

20:10 10 May 22

Hard to trust anyone in today's world. The three people that worked on my system were ones you can trust. Will use them again.

elizabeth maynard

18:54 09 May 22

Always a great experience with Dilling! I’ve been using this company for 7 years and have never had a disappointing experience! Highly recommend this company.

Brandon Parker

18:21 09 May 22

I called and they were able to come out that day. Got me up and running again in no time. Jimmy is the man!

Cathy McAbee

20:38 07 May 22

Luke came out and checked the unit and was very kind, polite and professional. He is a great access to Dilling Heat & Air. I would highly recommend!Brandon and Michael came and installed the unit. They were like Luke! Very kind, polite and professional. I have nothing but great praise for everyone.If you need any heat/ac needs be sure to call Dilling Heat & Air you will experience the same great service as I did!! They are truly a 5 star company!!

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19:22 04 May 22

I would use them every time.Great service. Price was fair. Follow up was good.

Scott Ostrow

16:15 04 May 22

David Murray

13:09 04 May 22

Kendra Eckard

21:27 03 May 22

I have nothing but great things to say about my experience with Dilling. Highly recommend for any heating and cooling needs!

Ackaroth

20:19 03 May 22

Nick M. was my technician and did a great job of walking me through everything. Left me with a very positive feeling about the whole experience!

Brittney Vaughn

00:11 03 May 22

We went off of Google reviews, the gentleman that performed our service was kind, professional, and very polite! We were very impressed with the service and communication of everyone we encountered. Thank you!

Nyi Win

06:31 30 Apr 22

Dawn Mccurry

22:29 29 Apr 22

Jennifer lehman

20:31 29 Apr 22

Very friendly and easy to understand all my options.Quick to respond and get the job done.So happy I called them.

phyllis jeter

14:10 28 Apr 22

Laura Corder

18:34 27 Apr 22

I needed a diagnostic and consultation on my heat pump system for insurance purposes. Luke was prompt, courteous and pleasant and figured out the problem in less than 15 minutes. He summarized it in writing for me and I received an email from the office shortly after to present to my insurance adjuster. Excellent communication from the company.

Kim Vinesett

17:47 27 Apr 22

Nick was professional courteous and a good communicator I would highly recommend him.

Lisa Carelock

17:02 27 Apr 22

Franklin Collins

01:55 27 Apr 22

I have been thoroughly impressed with the level of communication, professionalism and interaction with Dilling's associates (from start to finish, and follow-up) regarding my HVAC duct/vent installation and replacement. They were knowledgeable, courteous, took the time to address my concerns and answer my questions thoroughly, all so that I could be completely confident in my decision to employ their services. I truly believe that any other company could not have met their level of quality and expertise. Without any hesitation, I enthusiastically recommend this company.

Amanda Palm

23:49 26 Apr 22

Jordan, Josh, Ty, and Justin were on time, friendly, and professional. They were all under my house all day installing a new central heat and A/C system. They were the best price AND finished ahead of schedule! Incredibly hard workers. Would definitely recommend!

Dustin Wilson

22:25 26 Apr 22

Mark Konzen

16:58 25 Apr 22

Called Dillon on Sunday evening and they had someone here at 10am Monday. Good, professional diagnostics and found the issue quickly.

Salath Pak

00:12 25 Apr 22

Misty Dorsey-Hart

13:28 24 Apr 22

Jake Stidham

22:19 22 Apr 22

Great service from Luke

Mark Henry

21:57 22 Apr 22

These guys were Top Notch. We had a great experience. Our AC unit was 19 years old, and was on it's last leg. Rather than spend a few thousand on a bandaid we decided to go with a new unit. Jordan was a great and very informative technician to start and went over all the issues with our old unit in depth. We opted for a new unit and their engineering and sales team were on-site the next day (also very knowledgeable and didn't try to oversell us on an even more expensive unit that'll we didn't need). Then they did the installation the following day. All around I'd recommend Dilling in a second. Although I did not get several bids, I felt there pricing was competitive from my knowledge of the industry and previous quotes for similar units at our old house. Lastly, their installation team was very friendly and professional. They wore the booties over their shoes each time entering the house, to ensure they weren't leaving behind a mess. Great experience all around.

John Riordan

20:03 22 Apr 22

I've been using Dilling for almost a year now for general AC and heating repair and maintenance. They are not the cheapest, but they are the most professional and easy to work with company I've had the pleasure of working with.Update: I had to have my AC system completely replaced (indoor and outdoor parts). Dilling was a huge help. I spoke to the owner, Michael, who was able to give me a few breaks on price and schedule my installation immediatley. I mean, I got same day service, it was great! The installation was completed in 1 day by two technicians who were helpful and knowledgeable. The AC is working just in time as temps breached 80 degrees today! Couldn't be happier (except for if I didn't have to spend the money on a new system at all).

Connie Wallace

19:00 22 Apr 22

Barbara Williams

18:15 22 Apr 22

The technician was very polite. He finished my air condition tune up and he ask me if I had any question. I did not have any question and said have a nice day.

Karen Floyd

17:01 22 Apr 22

mark riccardi

20:18 20 Apr 22

Haven't used them yet but very likely in the near future

Keith Messick

18:16 20 Apr 22

Joseph Sawyers

14:32 19 Apr 22

I was extremely pleased with the service I received. Luke was very friendly and informative. He took the time to show me what he was talking about and explained everything thoroughly. The woman I spoke with at the office was super helpful and friendly as well. Great personality and just the most sunny disposition. They are both valuable assets to the company and should be recognized for their outstanding customer service. I can't say enough about them. I wish I could give them 100 stars. Couldn't be happier with the customer service level. Thanks guys.

00:15 19 Apr 22

22:56 18 Apr 22

12:58 16 Apr 22

01:48 16 Apr 22

Wes did a fantastic job helping with our AC issues. He was very informative and took the time to explain how different parts functioned.

Scott York

19:36 15 Apr 22

Their crew is on time and professional. They are reasonable priced and get the job done!

13:44 14 Apr 22

17:00 13 Apr 22

16:31 13 Apr 22

02:35 12 Apr 22

20:59 11 Apr 22

00:40 09 Apr 22

I am very happy with there service . the serviceman was very honest about my problem. James

Jim Pressley

00:11 09 Apr 22

Caleb was here today & did his usual professional job.

Junior

21:27 05 Apr 22

I have to say that Andrew and Jordan were great, professional and honest. They both made me feel very comfortable and we’re not pushing me to buy anything. It was time to get a new heating and cooling system and i was given a great price. Thank you guys I truly appreciate it. The installation went smoothly and everything is working great!

Timothy Young

19:18 05 Apr 22

Replaced pipe for outdoor spigot.

Jonathan Butler

18:40 01 Apr 22

Terry Champion

20:34 30 Mar 22

Technician notified me prior to arrival. Technician was very thorough, very informative. Technician addressed several issues. Technician cleaned after work was completed.

steve buchanan

18:55 29 Mar 22

Arrived promptly and got everything wrapped up and installed. Happy with their service.

Chris BullArd

21:30 28 Mar 22

Mike Wood

16:43 27 Mar 22

Very professional , called explained my schedule for the day. Within a few hours arrived checked everything out repaired the blower motor the next day. Great service

Marc Sanford

14:06 27 Mar 22

I had my spring maintenance completed by Dilling and they do an absolute thorough job! They cleaned everything and tested the heat and AC. They did a thorough inspection to check for any issues. Everything was great and I’m very happy once again with my interaction with Dilling Heating & Air. I highly recommend this company.

18:33 24 Mar 22

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08:50 20 Mar 22

I received service on the same day of my first contact. I have new AC installed in one day. Very professional and courteous. Outstanding thorough workmanship.

Ronn Gusaas

01:41 19 Mar 22

Dilling just completed install of a two stage furnace and AC, all which was done in a day. They were courteous and the workmanship was excellent. I had questions on how to approach running gas to my garage and the showed me where to tap in and where the gas shutoff was. I am very pleased both with the equipment, the install, and the price.

Andrew Field

21:11 18 Mar 22

What a great company, my technician Jordan was extremely thorough, quickly identified my problems and went over repair and replacement options. My wife and I decided to replace the system which they were able to do next day. What an amazing service and company. I would recommend higjly!!

Evelyn Head

21:29 17 Mar 22

I would highly recommend Dillion’s.The service man was friendly and explained everything and he was on time and everything is working great.Mike Gorton Thank You for being so friendly and explaining everything if I ever need another service person too come out I want Mike Horton too come out.

Lisa Richardson

20:42 17 Mar 22

Dale Ward

20:04 17 Mar 22

Wes came for my periodic hvac inspection. He was on time and very professional. He was very fair in the recommendations he made for us.Thanks for the good service.

Amy Woodard

12:42 16 Mar 22

Dilling was very professional and quick on installing our HVAC system. Their customer service is top notch!

21:02 15 Mar 22

20:38 14 Mar 22

15:47 10 Mar 22

00:13 08 Mar 22

very helpful and knowledgeable tech. very detailed oriented and involves the homeowner in using and checking system. Pricing on ductwork and air scrubber very reasonable. Their inspector did a thorough job in assuring work was performed correctly. highly recommended.

Tim Simmons

16:22 07 Mar 22

Robin Chapman

16:10 07 Mar 22

Zachary Harris

11:51 07 Mar 22

The entire Dilling team from Administrative office staff to, the Sales and Account team to the installation crews are all fantastic and really take care of their customers. Highly recommend them for any HVAC and Hearing work you need done.

Nathan White

19:33 04 Mar 22

Very good technicians and installers. Quality is excellent work craftsmanship is excellent. I would recommend them to everyone.

Harris Lineberger

17:36 04 Mar 22

Dilling HVAC does an awesome job! They are always on time and do a great job. Highly recommend them.

Luke Kessler

19:49 03 Mar 22

My technician was Mike Horton. He was very courteous and knowledgeable. He arrived very quickly upon calling for an appointment and was quick and direct with his work. I could tell based on his presentation that he was trustworthy and carried himself with integrity in his profession. I was blessed to have him able to come out so quickly and give me his professional opinion for my HVAC system needs and liked how he listened to my previous experiences to help me better understand the importance of my HVAC system and the roles each component plays in an effective and efficient system. He was able to point me in the right direction to get back up and rolling. A++

19:09 03 Mar 22

15:52 03 Mar 22

18:02 28 Feb 22

04:05 24 Feb 22

Jordan and Andrew were very professional and explained things completely, accurately and quickly. They did everything as we were told and couldn’t be more happy. Would absolutely recommend them to anyone.

Jason Nottage

16:01 23 Feb 22

Cindy Skogsberg

20:30 22 Feb 22

Nancy Leazer

00:52 22 Feb 22

The workman Luke Appling went out of his way to get all the damage to the breaker and heating unit from the last storm done so my 91 year old sick Mother would be warm tonight. He skipped his lunch time, was most courteous and considerate, and probably worked past his quitting time to get this job done. We are most appreciative of all his extra effort.

19:30 21 Feb 22

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14:12 16 Feb 22

Enjoyed meeting the gentleman that came out. He was very friendly and told me everything that he had done to 2 units that I have. He was very thorough in checking my units and also cleaning them.. Very professional.

carole stroupe

19:05 15 Feb 22

Ron Ayoub

16:55 14 Feb 22

Erica B

01:15 14 Feb 22

Greg and his team are awesome. :) I am a first-time homeowner and not a little bit out of my depth during a remodel. In short, I needed to reroute a soffit to accomplish what I wanted done; Greg was upfront with me and kept me involved while he and his colleague came up with some solutions. They were on time, professional, clean, friendly. I would definitely recommend them!

Chyeryl Dowell

23:09 10 Feb 22

They texted me a picture of serviceman. They were very knowledgeable, kind , courteous. Came right out, same day. They are awesome and I will be getting a yearly service with them. Just moved to this area. Very good impression of Dilling and very grateful for their service.

Amy Johnson

20:43 10 Feb 22

Always great and trustworthy service!

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17:41 07 Feb 22

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00:37 04 Feb 22

My 1 year old heat pump stopped working. I did not call the company that installed the heat pump. I called Dilling instead. Jimmy repaired our heat pump, and informed me that it was wired incorrectly. After Jimmy fixed it we had heat. REAL HEAT. Not cool heat, but WARM heat. I was not familiar with heat pumps, and I thought the heat coming out of the registers was supposed to be just a little warm. Jimmy also took the time to explain the different heating stages of the heat pump. I really wish I called Dilling to install the heat pump in the first place.

Robert Dinkins

19:20 03 Feb 22

joann green

21:56 02 Feb 22

Showed my husband something about our heating and air, we didn't know was there.

Gabriel Perazzo

23:39 01 Feb 22

Great guys, attention to details, priced right!!

Tebin McDowell

18:32 31 Jan 22

Great professional & trustworthy folks to interact with!

Brian Boles